The world is constantly changing and evolving in the same way the market does, so it is important to adapt and improve your business processes to provide your services properly and satisfy your customers.
The key component in responding to these changes in an agile and flexible way is BPM, «the business methodology which aims to improve efficiency through the systematic management of business processes, that must be shaped, automated, integrated, monitored and optimised continuously. As its name suggests, BPM focuses on managing business processes».
BPM 360° seeks to continuously improve your company and its processes. The different stages of BPM 360° include:
- Analysis of current and new processes to define them.
- Design new business processes following the BPM guidelines.
- Automate the processes with a workflow engine and integrate the applications and data so that there is an adequate organisation.
- Monitor the business activities and relate the information of the processes with the business strategy to make reactive decisions.
When you implement BPM in your business, you should avoid one common mistake many businesses make by only focusing on technology. Success can be found in continuously improving and mastering processes, data and business resources.
There are many benefits of applying BPM to your company: creating more control over the workflow, avoiding bottlenecks, formalising and standardising processes, improving customer service and reducing the time taken in various activities.
You must consider that in order to be at the forefront of the market, you must be flexible and agile. Automating processes should be easy and effective, BPM is the solution for businesses of all size and in all sectors.